Privacy Policy

DMB Collectibles attaches great importance to protecting your personal data. In this privacy policy we explain which data we collect, what we use it for and what rights you have. This policy applies to all services offered through our webshop.

1. Who we are

DMB Collectibles is a webshop specialised in Trading Card Games, established in Nederland. For questions about this privacy policy, you can contact us at [email protected].

2. What data we collect

We only collect data that is necessary to process your order and to provide good customer service:

• Name — to process and address your order
• Email address — for order confirmations, shipping notifications and customer service
• Address details — to ship your order
• Phone number (optional) — to contact you if there are delivery problems
• Payment details — are processed entirely by our payment provider Mollie and are not stored by DMB Collectibles

3. What we use your data for

Your personal data is used exclusively for the following purposes:

• Processing and fulfilling your order
• Shipping products to the address provided
• Sending order confirmations and shipping notifications by email
• Providing customer service for questions or problems
• Complying with legal obligations (such as tax administration)

We do not sell, rent or share your data with third parties for commercial purposes.

4. Cookies

DMB Collectibles uses functional cookies only. These are necessary for the webshop to function properly, such as remembering your shopping cart and keeping track of your session when you are logged in. We do not use tracking cookies, advertising cookies or analytics that follow your browsing behaviour.

5. Security

We take the security of your data seriously. Our webshop uses SSL encryption (HTTPS) for all communication. Payments are processed securely through Mollie, a certified payment provider. We do not store credit card numbers or other payment details in our systems.

6. Retention period

We do not retain your personal data longer than necessary for the purposes for which it was collected. Order data is retained in accordance with the statutory retention period for tax administration (7 years). Account data is deleted when you close your account.

7. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access — you may request which data we hold about you
• Right to rectification — you may have incorrect data corrected
• Right to erasure — you may request deletion of your data
• Right to restriction — you may request restriction of the processing
• Right to portability — you may receive your data in a commonly used format

To exercise these rights, you can contact us at [email protected]. We will respond to your request within 30 days.

8. Changes

DMB Collectibles reserves the right to amend this privacy policy. The most current version is always available on this page. In the event of significant changes, we will inform you about them.

9. Contact

Do you have questions about this privacy policy or about the processing of your personal data? Then please contact us at [email protected].